Customer relationship management (CRM) is an approach to manage a company's
interaction with current and potential customers. It uses data analysis about customers'
history with a company to improve business relationships.
A CRM (Customer Relationship Management), by its name, is a system for managing relationships
with your customers.
Genuine CRM software combines all the information from the
various departments across the company and gives you a complete view of each customer's
actual vision.
Customers are the lifeline of any business. Without customers, business will fail. However,
the success of a business depends on the relationship you develop with your customers. It
depends on how well you know each other. It depends on faith and faith. That is why customer
relationship management (CRM) is important.
A consolidated system that collects all interactions, transactions, and messages in one location will provide you with a 360-degree perspective of your customers.
Automate routine operations like as follow-ups, data input, and scheduling to assist your sales staff in closing deals faster and focusing on high-value prospects.
Get real-time insights into customer behavior, sales performance, and marketing campaigns to make data-driven decisions that move your organization ahead.
Using built-in marketing automation technologies, you can send targeted marketing campaigns, nurture leads, and track engagement with customers.
Make sure your customer service team has all of the tools they need to resolve issues quickly and efficiently, which will lead to increased customer satisfaction.
Work/Project Management -Never miss any client work, manage your work and feel the new
power of collaboration with team and clients. Create projects, add project members and track the
project progress, expenses, earnings, timelogs, tasks, milestones.
Finance & Accounts - Now manage your accounts, invoices, estimates with our powerful tool.
Simple and professional invoices can be download in form of PDF.
Lead/Sales Management - Never miss any business lead, manage your all lead with powerful
features.
Accounting - Once we know where you want to go, we need to understand your website,
competation and your targeted location.
HRM - Add your company’s employees, track their attendance and manage their
leaves.
Multi-Users - Create custom roles with custom permissions for employees. Manage your employees
in a new smart professional way.
Invoicing, Quotation and Orders
Customers and Companies Management
Custom GST Tax Rates Features
Integrated Stock Management
CRM leads to advanced analytics data
and reporting
Email and SMS Function Directly from
Software
Online Payment Gateway System
Convert quotes to Invoices
Inquiry Management System
Convert Inquiry into Client & Lead
Purchase/Suppliers Management
Invoice Payment Management
Smart Expense Management
Custom SMS Gateway Integration System
Create Management Team Users (Role
Wise)
Client Dashboard & Auto Login URL
Function
Employee Management, Attendance and
Payroll Management
Advance Reporting System
One Click Database Backup
Supports to send email using SMTP
Customizable Email and SMS Templates
Partial Invoice Payments Option to
Store Initial Payment
PDF and Printer Friendly
Customer Notifications (Invoice,
Payment, Quotation, Due Payment Reminder, etc.)
Smart Dashboard - Cash Flow, Expenses,
Profit and Loss
W3 Dream Solutions is 12 years old CRM Software development firm, located in Center Bengaluru. Customer Relationship Management (CRM) software solutions are the most important aspect of business operations. At W3 Dream Solutions, we perform CRM software development to meet the specific business needs. With our level of efficiency, we are hailed as an excellent CRM Consultant providing services to customers globally. Our dedicated team having the latest trends, standards and practices to deliver CRM solutions for maximum efficiency and output.
Our CRM software is designed to streamline your customer management, enhance productivity, and help you grow your business.
